FactAdviser is committed to publishing accurate, fair, and informative content. We understand that individuals, businesses, organisations, and website owners may occasionally request that content be corrected, updated, or removed.
This Content Removal Policy explains how we handle those requests and the circumstances under which we may review published content.
Our Approach
Our primary responsibility is to provide readers with reliable and educational information. For that reason, we do not remove content simply because it is negative, critical, or unfavourable.
Every request is reviewed individually and assessed based on the facts, supporting evidence, and the purpose of the content.
Where appropriate, we may correct, update, clarify, or remove information that no longer meets our editorial standards.
When You Can Request a Review
You may contact us if you believe that content published on FactAdviser:
- Contains factual inaccuracies.
- Includes outdated information.
- Identifies the wrong business, website, or organisation.
- Contains information that has changed significantly since publication.
- Infringes your copyright or other legal rights.
- Includes personal information that should not have been published.
- Violates applicable law.
Submitting a request does not automatically result in content being changed or removed.
Information to Include in Your Request
To help us review your request efficiently, please provide:
- Your full name.
- Your relationship to the content (for example, business owner, authorised representative, or affected individual).
- The URL of the page in question.
- A clear explanation of the issue.
- Any supporting documents or evidence that may help us verify your request.
- Your preferred contact email.
Requests that do not provide sufficient information may require additional clarification before we can begin our review.
How We Review Requests
Each request is considered carefully and fairly.
During our review, we may:
- Verify the information provided.
- Compare it with reliable and publicly available sources.
- Request additional evidence where necessary.
- Consult our editorial policies before making a decision.
Our goal is to ensure that any action taken is supported by evidence rather than opinion or preference.
Possible Outcomes
After completing our review, we may decide to:
- Correct inaccurate information.
- Update the content with new or verified information.
- Add clarification where additional context is needed.
- Remove content where legally required or where publication is no longer appropriate.
- Decline the request if the content remains accurate and complies with our editorial standards.
Each decision is based on the information available during the review process.
What We Will Not Remove
FactAdviser generally will not remove content solely because:
- It is unfavourable or critical.
- A business disagrees with the conclusions presented.
- A website receives a low trust assessment.
- A person or organisation requests removal without supporting evidence.
- The request is intended to hide information that remains accurate and relevant.
We believe readers benefit from access to accurate information, even when it may not be favourable to the subject of the article.
Response Time
We aim to review requests as promptly as possible. The time required will depend on the complexity of the issue and the evidence provided.
Some requests may require additional investigation before a decision can be made.
Contact Us
To request a content review, correction, or removal, please contact:
If your request involves privacy concerns, please contact:
If your request relates to copyright or intellectual property, please include the relevant details in your email so we can investigate appropriately.
Our Commitment
FactAdviser is committed to maintaining content that is fair, accurate, and responsible. We welcome legitimate correction and removal requests supported by evidence, and we will continue to review our content to ensure it meets the editorial standards our readers expect.